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KL Hunter LLC DBA Authorized Vacuum Company - Terms and Conditions
Last Updated Date: Aug 26, 2026
These Terms and Conditions ("Terms") govern your use of the services provided by KL Hunter LLC DBA Authorized Vacuum Company ("we," "us," or "our"), including our website, in-store services, and any related communications. By using our services, you agree to be bound by these Terms.
1. Services Provided
We provide vacuum cleaner sales, repair, maintenance, and related services for residential cleaning equipment. We service various make and models and may also offer new, used, or refurbished vacuum cleaners, parts, and supplies.
Before beginning a repair, we will assess the condition of the equipment and, where applicable, provide an estimate for the required repair or service. We will only proceed with repair work after receiving the customer's approval.
2. Estimates and Payment
Repair estimates are based on our initial inspection and assessment of the equipment. The actual cost of the repair may vary if additional issues or required repairs are discovered during the repair process.
If additional repairs are required that were not included in the original estimate, we will notify the customer and obtain approval before proceeding with the additional work. Approval may be provided verbally or in writing.
Payment for completed repairs and services is due upon completion unless otherwise agreed upon in advance.
A diagnostic or inspection fee may apply if the customer declines the recommended repair after the equipment has been inspected. Any applicable diagnostic fee will cover the time and expertise required to assess the equipment and identify the issue.
3. Pre-Existing Damage and Equipment Condition
Customers are responsible for informing us of any known damage, missing parts, or existing issues with their equipment before the repair or service begins.
We will take reasonable care when handling customer’s equipment; however, we are not responsible for pre-existing damage, defects, wear and tear, or issues unrelated to the repair or service being performed.
Due to the age, condition, or construction of certain equipment, additional issues may become apparent during the repair process. In such cases, we will notify the customer when possible and obtain approval before performing additional repairs.
4. Warranty
We offer different types of warranty based on our repair services. The warranty covers defects in workmanship and parts used in the repair, for the duration of the warranty which is different based on the repair services.
The warranty does not cover accidental damage, misuse, liquid damage, or unauthorized modifications to the device.
The warranty is void if the device is opened or tampered with by anyone other than us.
To claim warranty service, you must return the device to us with proof of purchase.
5. Limitation of Liability
To the fullest extent permitted by applicable law, our liability for any damages arising out of or relating to our services is limited to the amount you paid for the repair.
We are not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, lost data, or loss of use of your device.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
6. Abandoned Devices
If you fail to pick up your repaired device within 90 days after we notify you that it is ready, we may consider the device abandoned. We will attempt to contact you via phone and email before considering a device abandoned.
We will make reasonable efforts to contact you before disposing of an abandoned device.
We may sell or otherwise dispose of abandoned devices to recoup our costs.
7. SMS/Text Messaging
We use SMS/text messaging through our point-of-sale (POS), to communicate with you regarding appointment reminders, repair updates, and, with your express consent, occasional promotional offers relevant to your device or repair history.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of WY without regard to its conflict of law principles.
9. Dispute Resolution
Any dispute arising out of or relating to these Terms shall be resolved by relevant regulations in WY
10. Entire Agreement
These Terms constitute the entire agreement between you and us relating to our services and supersede all prior or contemporaneous communications and proposals, whether oral or written.
11. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
12. Changes to These Terms
We may update these Terms from time to time. We will post any changes on our website and update the "Last Updated Date" at the top of this document. Your continued use of our services after the posting of changes constitutes your acceptance of the updated Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
KL Hunter LLC DBA Authorized Vacuum Company
1608 E LINCOLNWAY CHEYENNE, WY 82001
(307) 632-6791
authorizedvacco@gmail.com
We will be closed on Monday, September 7th for Labor Day .
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